Having problems grading in Crocadoc?

Here are a few reasons why you may experience difficulty opening a student’s files in Crocadoc:

1. The student’s file is not a PDF of MS Office document.  Supported files in Crocadoc include: DOCX, DOC, PPT, PPTX, TXT, ODT, RTF, HTML, and HTM.

2. The student’s file is a spreadsheet.  Spreadsheets are not supported using Crocadoc!

3.  The system is being used during a high use time.  During periods of high volume of the system the file may take longer to render, as files are opened and then converted to HTML5

Hope that helps! Cheers!


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.