Faculty: Receiving an error like the below when you try to use Turnitin? This error has also come in the form of a nebulous “null error,” but the wording below (likely introduced with the latest Turnitin Building Block update) is the clearest I’ve seen it. When using Turnitin, switching to Student Preview mode causes Turnitin to err out.
Why? Your Preview Student in Blackboard inherits YOUR email address. With Turnitin, each user must have a unique email address. So a preview student simply won’t work. If you’d like to directly submit a student’s work to Turntin (let’s say, the student had trouble submitting and emailed you his paper) you can do so by following the directions here.